What most hoteliers don’t see is, that pre-stay communication is as important as any other communication during their guests‘ stay. Therefore, every hotel owner should use the power of pre-stay communication to their advantage. Pre-stay communication does not only help you gather valuable information about your guests, but also improves your guests‘ hotel experience. How …
The importance of pre-stay communication in 5 steps Read More »
Modern and new designed hotels are less fitted with long-time and classic guest room features these days. Many hotel designers do not fit the hotel rooms with a mini bar, a spacious desk or a chest of drawers anymore. But the question is why. The reason why all these room features are disappearing is, that …
How smart technology can generate guest connections and direct bookings Just imagine the following, unpleasant situation: after a nice evening you are waiting with your date in front of your hotelroom, but you cannot find your keys to open the door. Of course, you could approach the receptionist to get a new one. But don’t …
How apps can help According to a study by the analyst firm App Annie, in 2016, mobile applications were used by consumers about two hours a day. The company does not only refer to apps from news services and game providers, but mainly to travel apps. For example, more than half of all bookings at booking.com …
The world’s largest tourism trade fair will start soon. There are only 5 days left until you can try out Mobile Keys for your hotel live at the ITB Berlin. Visit us at booth 128 in hall 6.1 and experience how to trigger more direct bookings, higher sale rates and better reviews with our hotel …
Communication is continually getting faster and immediate answers are expected. Good communication and a high service quality are important features for every hotel management. Guests and millennials in particular expect fast answers and often prefer to utter their requests online. An app-based tool like the gestigd® Concierge-Button helps to simplify this process. Here are 5 …
Find Out Why Your Hotel Should Have a Concierge-Button Read More »
The expectations of hotel guests are increasing. Millennials in particular are looking for simple and convenient online solutions. In order to become independent from OTAs hotels have to present new digital services. Personalized websites with indivual offers are on the rise However, many hoteliers are overwhelmed by the diverse range of digital possibilities and often …
Personalized Hotel-Apps: Offer the Best Digital Service to Your Guests Read More »
Keycards constitute a threat to the security of hotels. Only little programming effort is needed to open doors that are secured by keycards. How simple it is to open hotel rooms without a card demonstrate various amateur videos on Youtube. A burglary into guests’s hotel rooms can have dramatic consequences. With their valuables being stolen …
Mobile Keys: How to Improve the Security Standards of Your Hotel Read More »
According to “4Hoteliers Magazine” about 95% of travelers read online reviews. About the same amount of guests who book hotels online believe that online reviews are helpful. The gestgid® Hospitaltiy Suite App, the key-tool for a perfect online appearance, helps you to optimize the online reputation of your hotel. Attract more guests by using these …
GET FOUND AND BOOKED The gestgid® Hospitality Suite App is a key tool for every hotel. You can design your app-appearance individually and provide your guests with relevant information and offers. It is free and quickly to install. Follow 3 easy steps to register your hotel: List your hotel – Register for free Add your booking …
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